But avoiding a difficult conversation with a colleague because it makes you feel uncomfortable is both unprofessional and unfair. Here's how to prepare for--and lessen the discomfort of--touchy situations.
Margaret considered herself a first class professional in a field where keeping your priorities straight and keeping your cool were both of the essence.
She worked as an emergency medical technician, the only woman in an Oakland, Calif., firehouse, until Jamie, another young nurse, joined the crew. Jamie seemed good-hearted and committed and, as the senior woman on the...
